Privacy Policy – Flow Grids

Privacy Policy for Flowgrids Ltd

Effective Date: [1/1/2024]

Welcome to Flowgrids Ltd (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.flowgrids.com.ng (the “Site”).

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Name
Email address
Phone number
Address
Any other information you provide voluntarily via forms or communication with us

1.2 Non-Personal Information

Browser type
IP address
Device information
Website usage statistics through cookies and analytics tools

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, operate, and maintain our website and services
To improve user experience and enhance our services
To communicate with you regarding inquiries, support, or promotional offers
To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us analyze website traffic, remember user preferences, and improve functionality. You can modify your browser settings to refuse cookies; however, some features of the Site may not function properly without them.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information. However, we may share information with third-party service providers that assist us in operating our website and conducting business, such as:

Payment processors
Analytics providers (e.g., Google Analytics)
Cloud hosting providers

These third parties are obligated to protect your information and use it only for the purposes specified by us.

5. Data Security

We implement industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access:You can request a copy of the personal data we hold about you.
Correction:You can request correction of any inaccurate information.
Deletion:You can request deletion of your personal data, subject to legal obligations.
Opt-out:You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [contact@flowgrids.com.ng].

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes constitute your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Flowgrids Ltd

Website: www.flowgrids.com.ng
Email: [contact@flowgrids.com.ng]
Phone: [(+234) 704 000 4567]